Support Services

At Compassionate Ballarat, we understand that life can be tough at times. That's why we have compiled a list of support services available in Ballarat to provide guidance and help for those in need. Whether you are dealing with mental health issues, family violence, grief, sexual assault, or any other personal issue, there is support available. Our aim is to ensure that everyone in Ballarat has access to the necessary resources and services to help them through difficult times.

Overview of Support Services


Website

Anglicare

49 Lydiard St South,

14 Victoria St, Bakery Hill

103 Napier St, Creswick


5333 0600

anglicarevic.org.au


Ballarat & District Community Support Register


Register your details for relevant authorities in case of accident or illness.


0431 655 015

Website

Ballarat Community Health Centre


Doctors, Community Programs, Alcohol & Drug Services, Mental Health, NDIS, trans and gender-diverse services, etc.


5338 4500

bchc.org.au

Ballarat Neighbourhood Centre


Four neighbourhood houses provide support for education, community activities, migrant assistance and jobs support via Jobs Victoria.

ballaratnc.org.au

Services for Specific Groups

Aboriginal Support Services


1 Drummond St Nth

Ballarat


5320 4000

ahlodept@gh.org.au


Monday to Friday,

8.30am – 5pm & Saturday and Sunday, 11.30am - 8pm


Website

BADAC - Ballarat & District


Aboriginal Cooperative

106-108 Armstrong St

Ballarat


5331 534


Website

Koorie Engagement Action Group


5320 5500


Facebook Page

Koorie Services Hub


403-407 Main Road Golden Point 03 430 80781

Koorie Youth Ballarat



Facebook Page


Victorian Aboriginal Community Services Ass.


496 High Street, Northcote

9416 4266


Website

Dementia Support


National Dementia Hotline.

1800 100 500

24 hours.

4 East St South

Ballarat.

Website


Bigger Hearts Dementia Alliance

Website


Dementia-friendly walking trail.

Website


Domestic Violence Counselling

The Orange Door.


Family violence support for victims and perpetrators.


1800 319 819


WRISC Family Violence Support.

5333 3666

Website


Safe Steps Family Violence Response Centre.

1800 015 188 (24 hours).

Website


National Sexual Assault, Domestic and Family Violence Counselling Service.

1800 737 732 (24 hours)

Website


Men’s Referral Service.

1300 766 491 (24 hours)

Website


Ballarat & Grampians Community Legal Aid 5331 5999

Website


Document witnessing by a Justice of the Peace


Free document signing services are available at the following centres, but phone first to confirm

hours


Website


Police Station

20 Dana St Ballarat

VIC 3350


0402 091 823

Mon – Fri 11:00am-6pm


Barkly Square

25 Barkly St

Ballarat VIC 3350

Thu 12pm-1:30 pm


Ballarat Neighbourhood Centre.

0422 833 262


Ballarat Hospice Care.

5333 1118


Disability Services


List of services to assist a range of disabilities can be found at


Website

Drug and alcohol Counselling


Uniting Care.

105 Dana St, Ballarat.

Website


Ballarat Community Health Service. Website


Directline.

Confidential drug and alcohol counselling.

1800 888 236.

Website


Family Relationship Issues


Ballarat & Grampians Community Legal Aid 5331 5999

Website


Family Relationship Advice Line.

1800 050 321

Website


Mensline Australia.

1300 789 978 (24 hours).

Website


Financial Counselling

Child & Family Service (CAFS).


Debt management.

Website


National Debt Hotline. Financial counselling. 1800 007 007.

Website


Salvation Army. Financial counselling.

5337 0600

Website


Grief counselling


Griefline.

1800 845 745

8am to 8pm

Monday to Friday

Website


Kids Helpline Phone Support for 5 to 25 year-olds.

1800 551 800

Website


Legal Aid Victoria

5329 6222

Website

LGBTIQA+ support


Ballarat Pride Festivals

Website


Headspace Zaque. Support for 12-25 year old’s,

28 Camp St, Ballarat

53044777

Facebook


LBGTQIA+ Ballarat Newsletter

Facebook Group


Pride in Place at Uniting for Housing support

Website


QHub for young LGBTIQA+ people and their families

Website


Rainbow Ballarat Facebook group

Facebook


Rainbow & Allies Crafting Group

Facebook


Rainbow Coffee Facebook


Rainbow Door

1800 729 367

Website


Trans and Gender Diverse Services BCHC

5338 4500

Website


Uncoordinated Queers – low key activities

Facebook


Qlife – peer support, web chat & Ph counselling

1800 184 527

Website



Mental Health Services


The office of Juliana Addison MP produces a directory of mental health services

Website


Ballarat Community Mental Health

Website


Ballarat Mental Health Website


Grampians Mental Health services

Website

Multicultural Support Services


Ballarat Regional Multicultural Council

5383 0613

Website


Intercultural Resource Download

Older Persons Support


My Community Aged Services

Website


Senior Citizen’s groups

Website


The Older Persons Advocacy Network (OPAN) offers free, independent & confidential

support/advocacy for Older people.

1800 700 600.

Website


Sexual Assault Support


Ballarat Centre Against Sexual Assault (CASA).

Grampians Health. Sebastopol Complex,

Corner Vale and Edwards Street Sebastopol.


1800 806 292

5320 3933

Website


National Sexual Assault, Domestic and Family Violence Counselling Service.

1800 737 732 (24 hours)

Website

Styled for Success


Provides free styling advice and one free formal outfit for interviews, appointments or events.


5333 5600 styledforsuccess@bgt.org.au

Website



Suicide counselling


Ballarat Community Health Centre.

Counselling available.

5338 4500

Website


Lifeline. Suicide crisis counselling  mental health support.

13 11 14 - 24 hrs

Website


Suicide Call Back Service.

1300 659 467 – 24 hours.

Website


Veterans Support


Ballarat Veterans Assistance Centre.

41 Barkly St, East Ballarat

0343496339

Website


Ballarat RSL Veterans Support

330 Heinz Ln

Invermay Park

10AM – 4PM

(03) 5332 3300

Website

Victorian Government Concessions Information


Including health and utilities such as energy, water, hardship provisions, etc


Website

Youth Support


My Community general list of services

Website


Headspace.

A range of mental health services for young people.

Website


Y-Direct. Directory of youth services, particularly mental health.

Website


Multicultural support services


Ballarat Regional Multicultural Council provides a wide range of services.



5383 0613

www.brmc.org.au/services

Learning

Central Highlands Association of Neighbourhood Houses


Provides support for neighbourhood houses and the many learning services the houses provide


Website

Central Highlands Libraries


Personal computers can be booked at all libraries, assistance is available from library staff and

occasional technical help sessions can be booked.


Website

Federation University TAFE


Free tuition fees for eligible courses.


Website

Learn Local


Many courses available to prepare for employment.


Website

Permaculture


The Ballarat Permaculture Guild shares knowledge about permaculture and the sustainable

practices.


Website


Parenting


Ballarat City Council:


Parent Place

Website


Let’s Read

program for parents with children from birth to five years.

Website


Raising Children Network

Websites


Overview of all services listed under mycommunity pages


Website


Arts Culture & Heritage

Children

Education

Families

Recreation and Sport

Indigenous

Cultural Diversity

Aged Services

Disability Access

Community Facilities & Organisations

Environmental Groups

Youth